Gateway to Success

May 6-7 • Gateway Center, Collinsville

Wednesday - May 6

8 a.m. - 5 p.m.
Registration Desk Open
8 a.m. – 1:30 p.m.
Expo Open
8 a.m. - 9 a.m.
Welcome! Coffee in the Expo
9 a.m. - 10:30 a.m.
Opening Session with Joe Niego: 5 Steps to BIG Production 
This session is high energy, entertaining and relevant to today’s market. Each agent will leave with strategies they can implement today! Each audience member will receive a custom-designed workbook, created exclusively for this presentation. By embracing these easy-to-implement strategies, agents will increase production by 25 percent within the next 12 months
11 a.m. - 11:45 a.m.Managing Broker Session with Joe Niego 
11 a.m. - 11:45 a.m.IAR Legal Update with Betsy Urbance
11:30 a.m. – 1:30 p.m.Complimentary Lunch in Expo
1 p.m.
CE Check-In
1:30 p.m. – 4:30 p.m.
Core A CE Session with Lynn Madison
COR 1614 – CORE A: Fair Housing, Agency & License Law – Sellers Real World 
When assisting our sellers through one of the most important aspects of their lives, it is critical that we know how to perform our duties and not violate the license law. This course prepares the licensees to fulfill their duties to their clients by giving them top level service required by the law.
4:30 - 6 p.m.Networking Reception at Zapatas Mexican Restaurant




Thursday - May 7

7:30 a.m. – 1 p.m.Registration Desk Open
8 a.m. – 9 a.m.
Pro Standards Breakfast with Lynn Madison & Chris Read ($16 ticket required)
9:15 a.m. - 10 a.m.
General Session with Terry Watson:
The Yelp Effect - Pleasing The Empowered Customer 
You no longer have customers. You now have Bloggers, online reviewers, and potential Social Media Vigilantes. One bad experience or a perceived unhappy outcome can encourage an online review that will repel potential business like a 2 day old baby diaper. A customer with a Smartphone or an Internet connection has the ability to affect your bottom line. Ironically, most companies are doing little if anything preemptive regarding reputation management and taking charge of the customer experience. When is the best time to handle a problem? Before you have one… Learn the simple things that have an enormous impact on customer satisfaction in a laugh out loud way.
10:15 a.m. - 11:15 a.m.
Closing Session with Ashton Gustafson: 
We’ve Got it All Backwards
To succeed in today’s market you must push against the status quo and leave the concept of average behind. In his session, We’ve Got It All Backwards, Ashton challenges your thinking about how business actually works. He will delight and excite you about turning it all around and building YOUR blueprint for a wildly successful future in real estate.
11 a.m. - 1 p.m.Expo Open
12:30 p.m.CE Check-In
1 p.m. – 4 p.m.
Elective CE Session with Terry Watson:
Session TBD




Breakout Text: 


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